During 2021, the Great North Care Record will revolutionise how patients access NHS services by enabling them to interact digitally with their local hospitals.

My Great North Care Record will start by offering patients access to their appointments and correspondence in collaboration with the NHS App. This will eventually give our patients access to all of their information from all NHS organisations in the North East and North Cumbria ICS.

We therefore want to encourage as many patients as possible to download the NHS App in preparation for the launch of My Great North Care Record later this year.

The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. It has been designed to help people get more information about their health and care – and more control of how they use NHS services.

You can:

· book and manage appointments at your GP surgery

· order your repeat prescriptions

· view your GP medical record securely

· register to become an organ donor and change your donation preferences

· use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website

· access 111 Online, for advice on self-care and whether urgent help is needed

· choose how the NHS uses your data for research and planning

Read about the app features here or for more information please contact Wally Charlton at NHS North Tyneside CCG wally.charlton@nhs.net

Just like a banking app, the NHS will carefully check your identity during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.

Download this free app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number, and have a form of ID (passport or driving license) to hand.

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With thanks to the NHS North Tyneside CCG for providing this article

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