Financial and Legal Support
Welcome to the Financial Support and Legal Advice! It is dedicated to providing you with essential resources and information to help you navigate financial challenges and access legal assistance when needed. Here's what you'll find in this category:
Financial Assistance Programs: Explore programs and resources that can help you with financial support, such as government assistance, grants, and non-profit organisations.
Legal Aid Services: Access information about legal aid organisations and professionals who can provide legal guidance and support.
Housing Assistance: Explore resources related to housing support, affordable housing options, and assistance programs.
We're here to assist you in gaining control of your financial well-being and accessing legal support when necessary.
Explore
Services
Advice, Information & Signposting Service
Gateway operate the first point of contact for queries about social care & health services in North Tyneside for children & adults. Gateway is a telephone service open to all people in the borough, concerned about themselves, a carer, or a child. We will listen to your query and offer you advice & information to enable you to resolve your proble… >
Advice, Support & Wellbeing
If you need support, or are unsure where to turn, or feel isolated, our team of skilled staff are available for 1:1 and group sessions to support you. >
Adviceline - Citizens Advice
For help claiming Universal Credit, call Help to Claim on 0800 144 8 444 Our dedicated Help to Claim service can support you in the early stages of your Universal Credit claim, from the application through to your first payment. For any other issues, call our Adviceline for free on: 0808 278 7822 Open Monday to Friday 09:00 – 17:00 Relay UK – … >
Advocacy
Giving a voice to vulnerable adults in North Tyneside. Why Advocacy? Sometimes basic rights are denied to vulnerable people. Advocacy is founded on the belief that people are of equal value regardless of ability, wealth or status and are therefore entitled to equal rights. We should all be entitled to the following rights: To make decisions abo… >
Benefit Advice - Citizens Advice
Our specialist benefits staff offer help and support with appeals against benefit decisions. To get advice on this, either call us for a referral or visit our website. North Tyneside Citizens Advice are closing our face to face advice services from 19th March 2020 until further notice. This includes our North Shields and Wallsend drop-in and app… >
Business Start Up Support
Would you like to work for yourself? Earn your own money? Learn about self employment? The Business Factory is North Tyneside's very own business start-up support service and is here to provide support to anyone in North Tyneside with an idea to work for themselves. We can help you with: Thinking of ideas that will make you money Workin… >
Care and Connect
Care and Connect can help you with: Infomation and advice about local care, support, groups, activities and services Finding services to help you manage your home and maintain your tenancy Meeting new people and participating in your community Finding information about paid and voluntary work, training or learning Advice regarding equipment… >
Citizens Advice Community Access - North Shields
North Shields Customer First CentreNorthumberland PlaceNorth ShieldsNE30 1QU Opening Times:Mon: 10:00 – 13:00Tue: 10:00 – 13:00Fri: 10:00 – 13:00 >
Citizens Advice Outreach - Dudley
Dudley John Willie Sams CentreThu: 9:30 – 12:30 >
Citizens Advice Outreach - Islamic Centre
Islamic Centre Rink Way, Whitley BayFri: 13:00 – 16:00 >
Citizens Advice Outreach - Killingworth
Killingworth White Swan CentreMon: 9:30 – 12:30 >
Citizens Advice Outreach - Longbenton
Longbenton Oxford CentreFri: 9:30 – 12:30 >
Citizens Advice Outreach - Meadowell
Meadow Well Meadows Community CentreWes: 13:30 – 16:30 >
Citizens Advice Outreach - Shiremoor
Shiremoor Shiremoor LibraryTue: 9:30 – 12:30 >
Citizens Advice Outreach - Wallsend
Wallsend Customer First Centre16 The ForumWallsendNE28 8JR Opening Times:Mon: 10:00 – 13:00Tue: 10:00 – 13:00Thu: 10:00 – 13:00 >
Cremations and Burials
North Tyneside Councils Cremation and Burial Services Bereavement Services manages the borough’s seven cemeteries and two crematoria providing a professional, caring and sensitive service which is responsive to the needs of bereaved families throughout North Tyneside and the surrounding area. Crematoria The two crematoria within North Tyneside a… >
Debt and Money Advice - Citizens Advice
Our specialist Money Advice staff offer help and support with debts and money issues. To get advice on this, call us for a referral or visit our website. North Tyneside Citizens Advice are closing our face to face advice services from 19th March 2020 until further notice. This includes our North Shields and Wallsend drop-in and appointment servi… >
Declutter service
Can’t see the sofa? Lost all the work-surfaces to clutter? All the cupboards are full to bursting? Yes, we can help!!! Our cleaners are here to help get you straight and to regain your home. Our fully trained and insured cleaners can tackle almost anything. We can sensitively help hoarders to work through the often painful process of disposing of … >
DEVELOP IT SKILLS
HELPING YOU GET STARTED WITH ALL THINGS DIGITAL IN A SAFE, WELCOMING PLACE Do you need help in gaining basic digital skills or simply need access to the internet to manage your online life? Our Digitally Connected suite is for you. We can help you learn how to search the internet, pay bills online, use Microsoft software, fill out forms, use spre… >
Dimensions Uk Ltd - supporting people with learning disabilities and autism
Dimensions is one of the country's leading not-for-profit organisations supporting people with learning disabilities and autism. Our approach to delivery is built around personalisation and enablement. We provide evidence-based outcome-focused support for people with Learning Disabilities, Autism and Complex Needs and help people to become activel… >
Disability North- Information, Advice and Support
The Disability North Service Team offers a person centred approach, providing information and advice on a number of disability related topics including: Equipment Disability grants Adaptations to your home Direct Payments Wider general advice We give FREE, confidential and independent advice and guidance on a range of… >
Funding Advice
One of VODA's Core Services is to offer funding advice to voluntary and community sector groups and organisations in North Tyneside. We can help groups at every stage of the funding process, including: Project planning and development Identifying sources of funding Evidencing need and defining outcomes Writing strong applicatio… >
Good to Know Groups
What are Good to Know Groups?We run Good to Know Groups as part of our Telephone Groups. These one-off events offer social and learning opportunities to people who may not be online or who may struggle to get out and about into their communities. They also connect older people with their peers and partner organisations, to hear and talk about issu… >
Hate Crime Reporting - Citizens Advice
North Tyneside Citizens Advice is a regional Safe Reporting Centre for Hate Incidents and Hate Crime. If you've been the victim of any incident directed at you because of your race, disability, sexuality or gender identity then come to us for advice - we have a strict confidentiality policy and won't share any details of your visit unless you ask … >
Hedleys Adult Residential Services
When it comes to our adult residential services, our primary aim is to make each and every day with us a positive, enjoyable and beneficial one. The Percy Hedley Foundation provides a range of high quality residential services. We have four different adult residences, which are based in Forest Hall and Jesmond. We provide a personalised service … >
Help me be Digital
Help Me Be Digital offers basic one-to-one digital support to North Tyneside residents in their homes, to help them feel more digitally included and be able to access the NHS app to book GP appointments online and order prescriptions. It also runs drop-in sessions at venues like GP surgeries, shopping centres, local festivals and events. The proj… >
Homefinder
Allocation of council properties. If you would like to register for rehousing or more information about moving home please contact Homefinder by clicking here >
ILBP Ltd - Direct Payments
We are a small friendly team with over 10 years’ experience in managing Direct Payment/Personal Health Budgets and pride ourselves on excellent customer service. We offer a service which allows you to retain full choice and control of your care needs while relieving you the stress of the day-to-day tasks involved in managing your budget. Manag… >
Independent Supported Living (ISL)
New Prospects can help people with a learning disability to live in their own home as a tenant. We will support people to maintain their tenancy by helping them to pay their bills, report repairs, get on with their neighbours; in addition we will support people to undertake daily living tasks like shopping, cooking, cleaning as well as help them t… >
Information & Advice | Age UK North Tyneside
We know that growing older doesn't come with a manual. That's why we provide free and confidential information and advice for older people, their families and carers. You can access our Information & Advice service or book an appointment by calling us on 0191 280 8484 or emailing enquiries@ageuknorthtyneside.org.uk. What happens next? When you … >
Local Welfare Provision
The Welfare Provision Team is a telephone service that can assist you if you are in a crisis with your benefits, we can contact the DWP on your behalf to try to resolve your issue, or sign post you to other agencies for specific benefits advice or guidance and if appropriate we can look at ways to support you via an assessment to see if you are el… >
Moneywise Credit Union
Moneywise is your local credit union, that offers a range of affordable loans and safe savings. You can borrow between £50 - £15,000 at competitive interest rates from 3.04% to 42.6% APR For example, an instant loan of £300 repayable over 52 weeks is £6.90 per week (APR 42.6%). Total cost of credit £57.24 Don't worry if your credit rating is les… >
North Tyneside Employee Credit Union
Credit Union To save as you borrow helps you plan for tomorrow Helping our member’s to save North Tyneside Employee Credit Union is a not for profit, member-owned financial organisation set up by North Tyneside Council employees to benefit North Tyneside Council employees. Our services are now open to all Council employees and family members li… >
North Tyneside Living - Carlton Court
Carlton Court Independent living accommodation is comprised of 36 apartments and 3 bungalows. 36 one-bedroom apartments 3 two-bedroom bungalows Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies Bungalows have a door on to a semi-private patio area and a door on… >
North Tyneside Living - Carville Grange
Carville Grange sheltered accommodation is comprised of 31 one-bedroom apartments. A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening entertainment A smaller, 'quiet' shared lounge for reading, hobbies, or just peaceful relaxation For more information, contact Ca… >
North Tyneside Living - Chapelville
Chapelville Independent living accommodation is comprised of 31 apartments. 23 one-bedroom apartments 8 two-bedroom apartment Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee… >
North Tyneside Living - Cheviot View
Cheviot View Independent living accommodation is comprised of 40 apartments. 39 one-bedroom apartments 1 two-bedroom apartment Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffe… >
North Tyneside Living - Clifton Walk
Clifton Walk Independent living accommodation is comprised of 8 two-bedroom bungalows All bungalows have underfloor heating. Rear doors open onto a semi-private patio area and secure, shared garden space. There are on-site parking bays and a buggy charging store, with additional bicycle storage space. CCTV coverage of the adjac… >
North Tyneside Living - Eccles Grange
Eccles Grange Independent living accommodation is comprised of 38 one-bedroom apartments. Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening entertain… >
North Tyneside Living - Eldon Court
Eldon Court Independent living accommodation is comprised of 26 apartments. 19 one-bedroom apartments 7 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffe… >
North Tyneside Living - Emmerson Court
Emmerson Court Independent living accommodation is comprised of 42 one-bedroom apartments. Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening entertai… >
North Tyneside Living - Feetham Court
Feetham Court Independent living accommodation is comprised of 36 one-bedroom apartments. Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening entertain… >
North Tyneside Living - Ferndene
Ferndene Independent living accommodation is comprised of 38 one-bedroom apartments. Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening entertainment … >
North Tyneside Living - Mayfield Park
Mayfield Park independent living accommodation comprising of 49 apartments. 40 one-bedroom apartments 9 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffe… >
North Tyneside Living - Moorcroft
Moorcroft Independent living accommodation is comprised of 32 apartments. 28 one-bedroom apartments 4 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have bay windows A bright, comfortable shared lounge – the location for activities ranging from coffee morning… >
North Tyneside Living - Percy Lodge
Percy Lodge Independent living accommodation is comprised of 37 apartments. 35 one-bedroom apartments 2 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffe… >
North Tyneside Living - Phoenix Rise
Phoenix Rise Independent living accommodation is comprised of 47 apartments. 35 one-bedroom apartments 12 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from cof… >
North Tyneside Living - Preston Court
Preston Court Independent living accommodation is comprised of 27 one-bedroom apartments. Many ground floor apartments have patio doors on to a semi-private patio area and many upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening… >
North Tyneside Living - Rosebank Hall
Rosebank Hall Independent living accommodation is comprised of 35 one-bedroom apartments. Apartments have bay windows A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening entertainment A smaller, 'quiet' shared lounge for reading, hobbies, or just peaceful relaxati… >
North Tyneside Living - Rothley Grange
Rothley Grange Independent living accommodation is comprised of 29 apartments. 21 one-bedroom apartments 8 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from co… >
North Tyneside Living - Rudyerd Court
Rudyerd Court Independent living accommodation is comprised of 39 apartments and 6 bungalows. 38 one-bedroom apartments 1 two-bedroom apartment 5 one-bedroom bungalows 1 two-bedroom bungalow Ground floor apartments and bungalows have patio doors on to a semi-private patio area and upper apartments have juliette balconies … >
North Tyneside Living - Southgate
Southgate Independent living accommodation is comprised of 45 apartments. 37 one-bedroom apartments 8 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee … >
North Tyneside Living - Spring View
Spring View independent living scheme comprising of 28 apartments. 20 one-bedroom apartments 8 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee morning… >
North Tyneside Living - Tamar Close
Tamar Close Independent living accommodation is comprised of 42 one-bedroom apartments. Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee mornings, social events and evening entertainme… >
North Tyneside Living - The Orchard
The Orchard Independent living accommodation is comprised of 20 apartments. 19 one-bedroom apartments 1 two-bedroom apartment Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from coffee… >
North Tyneside Living - Victoria Court
Victoria Court Independent living accommodation is comprised of 34 apartments. 30 one-bedroom apartments 4 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from co… >
North Tyneside Living - Whinstone Lodge
Whinstone Lodge Independent living accommodation is comprised of 21 apartments. 16 one-bedroom apartments 5 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from c… >
North Tyneside Living - Windsor Grange
Windsor Grange Independent living accommodation is comprised of 55 apartments. 40 one-bedroom apartments 15 two-bedroom apartments Ground floor apartments have patio doors on to a semi-private patio area and upper apartments have juliette balconies A bright, comfortable shared lounge – the location for activities ranging from c… >
Parkinson's Local Advisers
Our Parkinson's Local Advisers provide confidential, one-to-one information about Parkinson's and local services. They're there for anyone affected by the condition, including carers, family and friends. And give support, as well as helping you manage the day -to -day challenges of Parkinson's. Local Advisers can also liaise with health, social ca… >
Pension Wise
Pension Wise is a service from MoneyHelper, backed by government. We offer free, impartial guidance to over 50s. We’ll explain the options to take money from your pension pots. At your Pension Wise appointment our pensions specialists will explain how each option works and the other things you need to think about. They’ll also explain how each op… >
Power of Attorney Legal Service
Grays Powers of Attorney provides an AWARD winning legal service specialising in preparing Lasting Power of Attorney deeds and wills. Sarah Gray (currently a non-practising solicitor) provides an expert, professional, friendly service at a time and place to suit you - including evenings and weekends. Her expertise means that you can rest assured … >
Power Of Attorney Service
Get Power of Attorney is a company specialising in preparing Lasting Powers of Attorney for the general public. More and more people now realise the importance of having all their affairs in order, for complete peace of mind. People of all ages are recommended to have a Lasting Power of Attorney in place. Our goal is to provide both a superior cu… >
Referral Service for Health & Social Care
Gateway Contact Centre is the first point of contact for people to make referrals for Occupational Therapy Services, Social Care Assessments and Social Work interventions. If you have a concern about the well being or safety of a vulnerable adult or child we can also refer for safeguarding concerns. We are open Monday - Thursday 8:30 - 17:00 and… >
Resettlement Support for Refugees (Employment & Skills - Ukrainian, Afghan and Syrian)
Our aim is to make the future work for everyone. Here's some of the services we provide; • One to one advice and support • Cultural Exchange • Conversational English • ESOL provision • Jobs Fairs and links to businesses • Ukrainian Connections • CV's, application forms, covering letters and intervi… >
Room Hire
Local Room Hire Service Looking for a room to hire for a meeting, a group or anything else, then why not give us a call! Hire rooms from any of the three Family Hubs: Riverside Family Hub Shiremoor Family Hub Howdon Family Hub Choose from an array of layouts, room sizes and media (if required: However please note that media i… >
Room Hire @ Whitley Bay Big Local
Whitley Bay is a vibrant, warm space for all the community. Not only do we have a welcoming, affordable cafe, connecting people from all around Whitley Bay, but we also offer a range of rooms that can be hired for different purposes. Hiring a room at Whitley Bay Hub helps to support the charity to make a difference to local people. Over three fl… >
Safe and Healthy Homes Advice Services
Safe and Healthy Homes provide advice and information to residents who either own their property or live in private rented property. We provide a free advice and information service to residents on hazards in the property that can have a detrimental impact on their health. These hazards can include Damp/Mould Slips/Trips/Falls Cent… >
Social Enterprise Support
A Social enterprise is a business which trades with a social purpose or to benefit the community. Like traditional businesses they aim to make a profit but it’s what they do with their profits that sets them apart. >
Stop Loan Sharks
This is a National Trading Standards Team that prosecutes loan sharks or illegal lenders under the Consumer Credit Act. We support the victims of loan sharks and provide a reporting mechanism to report the loan sharks and the victims can remain anonymous if they wish. You can call our helpline number which is 0300 555 2222 or visit our website on … >
Sunderland Deaf Society Information, Advice & Guidance Service
Information, Advice and Guidance (IAG) Sunderland Deaf Society is a new service that has been reinstated with new funding in place to allow us to provide Information, Advice and Guidance support for deaf and deaf/blind people in the North East. >
Support for Groups
We can offer support, advice and training to community groups and voluntary organisations at every stage of their development, from starting up and running well to raising money and planning for the future. For advice and information around setting up a charity or community organisation or for existing organisations as well as trustees, charity la… >
Support with a Carers Assessment
Our Carers Wellbeing Workers can offer you one-to-one sessions where you can discuss your situation and explore the impact of your caring responsibilities on all aspects of your life including your health, wellbeing and finances. They will provide you with individually tailored information, advice and guidance to support you to make informed choic… >
Supported Living Services
Hft provide support to adults with learning disabilities in their own homes across North Tyneside and Northumberland. We accommodate a huge range of differing needs from a few hours support per week to 24 hour 2 to 1 packages. >
The Money Carer Foundation
The Money Carer Foundation is a national social enterprise that provides a trusted appointeeship service to protect vulnerable adults and to manage their everyday finances in line with our local partnership with the DWP. This involves paying utility bills, care contributions, rent and dealing with a variety of other financial activities on behalf… >
Universal Credit Help to Claim - Citizens Advice
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Help to Claim is a dedicated service from Citizens Advice. It's free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to … >
Volunteer Centre North Tyneside
There are so many benefits to volunteering – it’s a great way to give some of your time and skills for the benefit of others but also a fantastic way to learn new skills, meet new people, improve your CV and to have fun. There are a huge range of volunteering opportunities available in North Tyneside – from short, one off activities such as helpi… >
Volunteer Network Meetings
The North Tyneside Volunteer Network provides a friendly and supportive environment for staff and volunteers who are responsible for volunteer management in their organisation to network with other organisations who have similar responsibilities. The Network meetings, which are facilitated by VODA, provide an opportunity to share go… >
Volunteer with Citizens Advice
Are you looking for work or wanting to increase your chances of employment? Or do you just have time to spare? You can gain vital work experience and life skills, as well as giving something back to the community, by joining our team of volunteers Email volunteer@ntcab.org.uk for further details. >
Wedding Ceremonies
St. Mary’s Lighthouse and Visitor Centre is a licensed venue for marriages and civil ceremonies for up to 46 guests. The ceremonies take place in the conference room upstairs in the visitor centre. The room may also be used for a light drinks reception. The lighthouse does not have facilities for providing catering and so any arrangements need to … >
Welfare Benefits Information
Whether the benefit is ESA (Employment Support Allowance), PIP (Personal Independence Payment), or Universal Credit, our specialist welfare benefits team provides impartial and confidential advice and support. We can provide one-to-one support through every step of the process, from advising you on what is available, helping you to complete forms… >
Will Writing | Age UK North Tyneside
Do you need to make a will? Age UK North Tyneside can help, with the support of local solicitors. How can Age UK North Tyneside help? With the kind support of local solicitors, Age UK North Tyneside organises charitable Will Writing Events. These are one-to-one confidential meetings between you and the solicitor who has agreed to support our cha… >
Wills, Power of Attorney, Legal advice and support
Get your affairs in order with confidence and in the comfort of your own home. Sarah Gray is a non-practising solicitor who comes to see you in the comfort of your own home so that you do not need to worry about parking, transport or health matters. If you would like to know more about making a will and/or a power of attorney, Sarah can help. Awa… >
